Refunds & Cancellations

Refund Policy

Eligibility for Refund

• Full refund if requested within 72 hours of payment
• Refund requests must be submitted through our official channels
• Valid reason for refund must be provided
• Refund will be processed to the original payment method

Non-Refundable Items

• Services already delivered or completed
• Custom development work that has been started
• Third-party costs (domain registrations, hosting, etc.)
• Services purchased more than 72 hours ago

Refund Process

1. Submit refund request via email or contact form
2. Include order ID and reason for refund
3. Our team will review within 24 hours
4. Approved refunds processed within 5-7 business days
5. You'll receive confirmation email once processed

Cancellation Policy

Subscription Cancellations

• You can cancel your subscription at any time
• Cancellation will take effect at the end of current billing period
• No partial refunds for unused portion of subscription
• Access to services continues until billing period ends

Project Cancellations

• If project work has not started, 100% refund within 72 hours
• If project work has started, refund of unused portion (minus work completed)
• Cancellation fee may apply for custom projects
• All cancellations must be in writing via email

How to Cancel

Refund Processing Timeline

* Actual time may vary based on your bank/payment method

Important Notes

• Refunds are processed to the original payment method
• Platform fees, if any, are non-refundable
• We reserve the right to refuse refund in case of policy violation
• Promotional or discounted purchases may have different refund terms
• Refund eligibility is determined at the time of request